KLR Genealogists Associates SARL company with capital of € 1,200 Headquarters 91b route des romains 67200 STRASBOURG; Phone number 0749812662; Email address info {at] klr-ga.com; STRASBOURG RCS (or Directory of Trades) n ° 892 804 089 00019 9609Z; Intra-community VAT n °; The person responsible for the publication is Marine LECLERCQ – BERNARD;


Date of last update February 07, 2021

Article 1: object

These conditions govern sales by the company KLR Genealogistes Associés 91b route des romains 67200 STRASBOURG of genealogical products or services.


Our products prices are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any price change, suspension or discontinuance of the Service. KLR Généalogistes AssociésThey will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities. All orders regardless of their origin are payable in euros. KLR Genealogistes Associés reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order and subject to availability. The products remain the property of the company KLR Genealogistes Associés until full payment of the price. Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you. KLR Généalogistes Associés se réserve le droit de modifier ses prix à tout moment, mais le produit sera facturé sur la base du tarif en vigueur au moment de la validation de la commande et sous réserve de disponibilité. Les produits demeurent la propriété de la société KLR Généalogistes Associés jusqu’au paiement complet du prix. Attention : dès que vous prenez possession physiquement des produits commandés, les risques de perte ou d’endommagement des produits vous sont transférés.

Article 3 - DELIVERY

Delivery is made either : by direct delivery of the goods to the buyer or at the place indicated by the buyer on the order form. KLR Généalogistes Associés Consequently, any "reasonable delay" (2 weeks) in the delivery of the products can neither entitle the purchaser to the allocation of damages nor to the cancellation of the order. Transportation risk is the sole responsibility of the buyer.

Article 3.2 - Promo code and contests

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Article 4 - Confirmation of your order

Any order appearing on the website of the goods to the buyer assumes adherence to these General Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signature and acceptance of the operations carried out. A summary of your order information and these General Conditions will be sent to you in PDF format via the email address confirming your order.

Article 5 - Payment

Le fait de valider votre commande implique pour vous l’obligation de payer le prix indiqué. Le règlement de vos achats s’effectue par carte bancaire grâce au système sécurisé Stripe. Le débit de la carte est effectué au moment  de la commande par l’utilisateur.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay penalty. Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal. Return costs are your responsibility. In case of exercise of the right of withdrawal, the company KLR Généalogistes Associés will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to: The provision of services fully executed before the end of the withdrawal period and whose execution has started after the express prior consent of the consumer and express waiver of his right of withdrawal. The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after having been delivered and by their nature, are inseparably mixed with other items; The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed upon at the conclusion of the contract depends on fluctuations in the market beyond the control of the professional. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications. Transactions concluded during a public auction. The supply of digital content not supplied on a tangible medium, the execution of which has begun after the express prior consent of the consumer and express waiver of his right of withdrawal. Article 7- Availability Our products are offered as long as they are visible on the site of the goods to the buyer and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers. In the event that a product is unavailable after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made. In addition, the website of the goods to the buyer is not intended to sell its products in large quantities. Therefore the company KLR Généalogistes Associés reserves the right to refuse orders for identical items.

Article 8 - DELIVERY

The products are delivered to the delivery address indicated during the ordering process, within the time period indicated on the order confirmation page. In the event of a shipment delay, an email will be sent to you to inform you of a possible consequence on the delivery time that has been indicated to you. In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of Article L 138-3 of the Consumer Code. In the event of deliveries by a carrier, the company KLR Généalogistes Associés cannot be held responsible for late delivery due exclusively to unavailability of the customer after several meeting proposals.

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded. All complaints, requests for exchange or refund must be made by mail within 30 days of delivery. The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of supporting documents. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French legislation. The responsibility of society KLR Généalogistes Associés can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order. In addition, the company KLR Généalogistes Associés cannot be held responsible for damages resulting from improper use of the purchased product. Finally, the responsibility of society KLR Généalogistes Associés cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a disruption of service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Intellectual property

All elements of the site of the goods to the buyer are and remain the intellectual and exclusive property of the company KLR Généalogistes Associés. No one is authorized to reproduce, use, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the company. KLR Généalogistes Associés. Article 13 - Personal data The company KLR Généalogistes Associés reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information we send you. They may also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

Article 14 - Proof archiving

The society KLR Généalogistes Associés archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of the company KLR Généalogistes Associés will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.